outsourcing New and Emerging Outsourcing Trends dominating 2018

Outsourcing industry is an ever growing sector
and has revolutionized the way business is done in almost every sector. It was
a gradual process that evolved with time and as per the latest requirement of
the industry. The basis of outsourcing business is to fast-track the pace of
one’s business and increases its productivity. Considering the dynamism of
current era complex business operation, outsourcing is indeed a blessing for
the business community as a whole. The year 2018 will see a further growth in
outsourcing trends all around the Globe. Especially, the industries and
businesses relating to technology, innovation, social responsibility and data
security will see enormous growth in outsourcing. Latest survey reports have
specified that 65% of companies that outsourced in the past will continue to do
so this year. This only goes to show the reliability and faith that world-wide
industrialists and entrepreneurs have in outsourcing.
From
artificial intelligence (AI) to security to cloud computing and the transformation
of communication, let’s explore the forthcoming outsourcing trends for the year
of 2018.
· Cloud computing will reach its top-level- Cloud computing in 2018 has been
forecast to reach 200-Billion USD very fast. Firms will now be able to increase
their functional capabilities & process areas, while managing the
requirements/ problems of clienteles with ease. Cloud computing will pave the
way for tailored and cost-effective solutions.
· Data security will gain more
importance-
This year will see prominence in cyber security. In 2018, clienteles will
expect a high level of data security, as even a slight breach in security can bring
in huge loss. Outsourcing service providers have to work towards offering
encrypted & secure servers for communication.
· RPA (Robotic process automation) will
get famous-
RPA will become more popular this year. Robotic process automation can ensure
better efficiency and productivity at a low cost, while offering finest
quality. For example, more call centers are choosing IVR over call center
executives. On the other hand, AI (Artificial intelligence) will rule the world
of technology and outsourcing, while helping clienteles make huge savings.
· Improved proficiency and competence in
outsourcing-
With automated procedures, the latest software and best practices, the
outsourcing industry in 2018 will offer higher competence and efficiency.
· Security will get better with
outsourcing- Outsourcing
will make a way for corporations to stay safe from fancies and political whims.
Outsourcing can provide a caution for companies by undertaking their accounting
and administrative works. Through outsourcing, a company can decrease its
overall operational and administrative cost.
Experts have anticipated a wave of change in
traditional communication. Companies in 2018 will take email promotion, social
media marketing, web services & mobile marketing over traditional means of
marketing. As per the recent outsourcing survey, global clients from diverse
fields will go for outsourcing in order to access better services with
value-add options. Clients will expect specialized and improved services from
outsourcing service providers. The scene
of outsourcing in 2018 seems to be bright indeed. Firms in 2018 will be able to
improve their overall efficiency, improve flexibility, reduce their operational
expenditures and augment productivity, all with the support of outsourcing.