Job Details
Hiring for Sales Force Automation (SFA) Gurgaon
Job Description

ü  Providing administrative support to Salesforce Automation Tool used by the organization

ü  Prepare laptops and installing SFA tool on laptops of new joiners to company

ü  Download user database on laptops of new joiners

ü  Change the territories of different Sales Reps based on business needs from time to time

ü  SFA issue resolution: if possible to resolve at local level, do it otherwise escalate to Central support team

ü  IT related issues for Salesforce: Sales Reps will raise their own ticket with the administrator in copy, but administrator needs to be know the status and track that status in a separate file and send to SFEM weekly

ü  Re-activate or edit any activities in the SFA tool that that users have closed and cannot modify any more

ü  Generate reports on activities not closed and send to SFEM / NSM / RSM

ü  On going coaching to AM, RSMs on how to use SFA tool

ü  Prepare flash report on usage of SFA tool and send to SFEM

ü  In case of AM Swap / AM Replacement / pin code duplication / vacant ground, prepare and maintain ADD & DROP files

ü  Find out duplicate accounts and send to Central Team in France for trashing from system

ü  Make report extracts for external agency that finalizes reports and sends them to different RSMs

ü  Extract reports from software and send them to different stakeholders

ü  Maintain the Salesforce organization Excel file on a monthly basis and send to different stakeholders

ü  Make phone calls to zero visit AMs and ask them “why did you not make any calls during the month?” and then tell their answer to SFEM, RSM and NSM

ü  Co-ordinate with different stakeholders for SFA version upgradation

 

  • Experience required: 6+ Years
  • Location: Gurgaon
  • Reporting to:
  • Mode of Interview: Face to Face
  • Job designation: SFA Administrator
  • Qualification: Graduate
  • Key skills: SFA, SFA Tool,
  • ------------------------------------------------ Recruiter Details ------------------------------------------------
  • Recruiter Name: mukhtar
  • Recruiter Email: implant@acreaty.com
  • Recruiter Mobile Number:


Job has been expired