Responsible from RFQ to PSW
approval from Customer. Understanding customer requirement making Design
proposals, customer approval, product validation and fit and function at vehicle
and getting product approval from customer.
Represent Engineering in all
customer projects for Indian application programs.
Capture and clearly
understand/communicate the voice of the Customer (robust application of product
designs)
Provide technical presentations to
local OEMs to promote and / or improve technical image.
Ensure the robust application of
bookshelf solutions in line with the product strategies of the Centers of
Expertise.
Develop Customer intimacy and
provide competitive technical solutions to meet customer and Needs
Benchmark competitor products and
provide feedback to the COE of market trends and Company position and
opportunity within the local market
Coordinate the technical content
of the customer RFQs.
Ensure & execute a full
analysis of customer specification before RFQ submission to the Customer.
Ensure all product designs are
fully validated to OEM & specifications prior to release for production.
Measure & Ensure Customer
satisfaction, Quality, Cost and Delivery.
Support Business Representatives
for technical discussions with customers on standard products.
Facilitate contacts with customers
for other engineering departments
Use the C2C process on all awarded
programs.
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