Urgent need of Receptionist
Job Role:The role of the Receptionist is to greet and direct visitors, respond to inquiries from staff, the public, parents, students, by providing requested information.
Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages.
Maintain the reception area.
Receive, answer all incoming calls and transfer the calls as required. The calls that are missed by admin or teaching staff, an email is sent immediately to inform about the same.
Maintain important numbers.
Welcome the visitors in a welcoming and helpful manner and guide them to the respective person/ office.
Receive, sort and arrange for the distribution of post and couriers on real time basis.
Overseas courier/s are booked as per the requirement.
Manage the school PA system.
a. Announcement and follow up mail about Air Quality Index thrice a day.
b. Coordinate with respective Key Stage offices and if required make announcement for the students who are not to be found within school premises.
Prepare and maintain the bulletin board outside the reception area.
Prepare and send the Daily Bulletin for secondary students/teachers via email and hard copy.
Manage the whole ID card process (accepting forms, maintaining the excel sheet with details and photographs, print on real time- basis and distribute)
a. for staff on basis of information received from HR
b. For events and special invitees
c. For parents/students/guardians/help when required
d. Maintain inventory of materials required for id cars such as holder, lanyards etc.
Manage car parking sign process-accepting forms of parents and staff, hand over car stickers, updating of
Assist the Communications Office with:
a. the school bus processes i.e. Update/maintain the bus registers every month. Be informed of students not using the bus in the afternoon and inform the relevant key stages with same information.
b. Uploading photos on the reception LCD, helping with sending sms’s for trips and uploading information on Firefly.
Assist admissions team in handling queries on phone/in person, briefing about the school and directing them what to do next for admissions.
Coordinate lost and found items with Estates.
Assist in selling of tickets or collection of forms etc for events organised by the Student Council/PSA/Board of Governors, collect money and deposit the same to accounts and update the relevant group concerned.